FAQ
Shipping & Delivery
What shipping options do you offer in the US? We offer the following shipping services to customers in the United States:
- Express Shipping: 3-6 business days — $20
- FREE SHIPPING (Standard): 7-14 business days — $0
- Free Standard Shipping: 7-14 business days — $10
Free shipping options appear automatically at checkout on qualifying orders. Delivery times are estimates and may vary slightly depending on your location.
Do you offer free shipping? Yes! We provide FREE SHIPPING (7-14 business days) on many orders. The free option will be clearly shown during checkout.
How do I track my order? Once your order ships, you will receive a tracking number via email. You can track your package directly on the carrier’s website.
Order Processing Most orders are processed and shipped within 1-3 business days.
Returns & Exchanges
What is your return policy? We accept returns within 30 days of delivery. Items must be unworn, in original condition, with all tags attached.
Who pays for return shipping? The customer is responsible for return shipping costs unless the item is defective or we made an error.
How do I start a return? Log into your account → Orders → Request Return/Exchange, or email us at support@estudiochoquehuanca.com.
Sizing & Fit
How do I choose the right size? Please check the detailed Size Chart on each product page. We recommend measuring your chest, waist, and inseam and comparing with our chart. Our sizing follows standard US men’s sizing.
Product Care
How should I care for my clothes? Care instructions are on the garment label. Most items are machine washable in cold water on gentle cycle. We recommend air drying to maintain shape and quality.
Payments
What payment methods do you accept? We accept Visa, Mastercard, American Express, PayPal, Apple Pay, and Shop Pay for a fast and secure checkout.
Still have questions? Contact us at support@estudiochoquehuanca.com. Our team typically responds within 24 hours on business days.